Contact Triclinic Labs

Use the contact options below to reach Triclinic Labs for laboratory services, sample submission, cGMP audit coordination, department routing, or general corporate information. Triclinic responds to most inquiries within 48 hours; please make sure the tricliniclabs.com domain is not blocked by spam filters.

Contact Triclinic Labs:

Phone a Friend: Project-discussion routing by technical area

Use the direct numbers below when the subject area is already clear. For mixed-scope or uncertain projects, start with the main phone number or email and include the material, technique, timeline, quality requirement, and available background data.

Service TypeWhen to use this routePhone
Solid Form Development ServicesPolymorph, salt, cocrystal, amorphous material, crystallization, solid dispersion, and solid-form selection questions.+1 765.588.9538
Structure ElucidationMolecular-structure, crystal-structure, NMR, MicroED, LC/MS, HR/MS, impurity-identity, and orthogonal structure-confirmation questions.+1 765.588.6200
Contaminant and Impurity AnalysisCounterfeit materials, unknowns, contamination, foreign particles, root-cause investigations, residues, and impurity-identification routing.+1 765.422.5009
cGMP ServicesRegulated analytical testing, method validation, release testing, quality documentation, and cGMP project routing.+1 765.588.5634
Analytical Chemistry And Materials ScienceOrganic and Inorganic Materials characterization, analytical chemistry, method-selection questions, instrument availability, and technique-feasibility discussions.+1 765.422.5009
Method Development, Validation, and TransferAnalytical method development, validation, transfer, cGMP method readiness, and regulated method-lifecycle questions.+1 765.588.5634

Administrative contacts by topic

Use the administrative contacts below for audit scheduling, confidentiality agreements, contracts, accounting, sample-submission paperwork, controlled-substance coordination, employment verification, and corporate communications.

Service Type When to use this route Phone
Accounting and billing Billing questions, payment status, purchase orders, invoices, and accounting follow-up. +1 765.588.9024
Confidentiality agreements, contracts, retainers, and legal matters Implement a confidentiality agreement, CDA, MSA, MTA, contract, retainer, or other administrative legal document. +1 765.588.5624
Controlled substance submissions Coordinate DEA-related sample submissions, controlled-substance documentation, and Form 222 routing before shipment. +1 765.588.5637
Corporate information, press, and interviews General corporate information, press releases, interview requests, communications, and marketing or sales routing. +1 765.588.5624
Human resources and employment verification Employment verification, HR routing, and employment-related administrative questions. +1 765.588.5637
Quality agreements, client audits, and site visits Schedule an audit, arrange a client site visit, coordinate quality agreements, or route GMP quality-system questions. +1 765.588.5622
Sample submission paperwork and 222 forms Sample-submission forms, shipping paperwork, sample-intake coordination, and DEA Form 222 handling. +1 765.588.5637

Common Questions

Do you test materials for consumers / private individuals?

In most cases, no. Triclinic primarily provides analytical testing for pharmaceutical companies and other chemical-development organizations. Consumer unknowns may be possible in limited cases, but the public contact guidance notes several caveats: the work can be cost-prohibitive, controlled or illegal substances may require police, court, pharmacy, physician, or DEA involvement, and Triclinic may be required to notify authorities if an unknown material is found to be an illegal or controlled substance.

For found pills, the site recommends checking pill-identifier databases first. Triclinic does not test drugs in urine or blood, mold, diseases, water contamination, or foodborne bacteria.

What is the main phone number?

Call +1 765.588.6200 for general routing or time-sensitive project questions.

Where should samples be shipped?

Ship samples to Triclinic Labs, LLC, 2660 Schuyler Ave., Suite A, Lafayette, IN 47905-3964. Include the required sample-submission form, safety documentation, and any project-specific paperwork.

What email should I use?

Use rfi@tricliniclabs.com for technical intake, service questions, and project routing. Use SampleSubmission@TriclinicLabs.com for sample-submission paperwork or sample-intake questions.

How quickly will Triclinic respond?

Triclinic will contact visitors within 48 hours. Make sure the tricliniclabs.com domain is not blocked by your spam filter.

What should I prepare before discussing a project?

Bring the material identity, available amount, sample history, prior data, suspected problem, required timeline, cGMP or non-GMP status, and the scientific, quality, regulatory, manufacturing, or IP decision the work must support.

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