Frequently Asked Questions About Working With Triclinic Labs
Common questions before starting work with Triclinic Labs
These FAQs summarize the current guidance on project routing, confidentiality agreements, payment, sample handling, controlled substances, cGMP testing, consumer unknowns, material requirements, and timelines.
Project intake and administration
Who can I speak to about testing needs?
Triclinic routes questions to scientists who specialize in different experiment types. The current guidance lists direct routes for analytical/materials testing, solid-state screening and selection, amorphous materials, method development/cGMP testing, and IP support.
What legal documents should be in place before sharing confidential information?
Triclinic can work with a mutual confidentiality agreement, and prefers to start from the client's corporate template when possible. The guidance also notes that an MSA and work order can be implemented before project start if purchasing requires them.
What types of payment are accepted?
Companies typically issue purchase orders before work begins. The current FAQ states that invoices can be paid by check, credit card, ACH, or wire transfer, and that a PO or valid credit card is required before work begins.
Can we begin immediately?
Often yes, but start timing depends on the current project queue. Triclinic confirms project timing after reviewing the request and proposed scope.
Samples, controlled substances, and testing format
Do you accept potent compounds?
Triclinic accepts many potent compounds but first reviews the SDS and potency information. The public FAQ says compounds requiring full containment are excluded, and that highly potent materials are reviewed before acceptance.
Do you handle controlled substances?
Yes. The public FAQ states that Triclinic handles DEA Schedule I-V controlled substances, and some shipments require Form 222 coordination before shipment.
Do you offer GMP testing?
Yes. The FAQ lists examples such as TGA, DSC, XRPD, and KF in GMP format, and also notes method validation and release testing with COA issuance.
How much material is required?
Material requirements depend on technique and scope. The public FAQ gives typical quantities such as tens of milligrams for many standard analyses and grams for standard polymorph or salt-selection projects.
Consumer and unknown-material questions
Do you conduct testing for consumers or private individuals?
Usually no. Triclinic primarily supports pharmaceutical companies and other chemical-development organizations. Consumer unknowns may be possible only in limited cases, and the public FAQ warns that illegal or controlled materials may require involvement by police, courts, pharmacies, physicians, DEA, or other authorities.
What if I found a pill?
The public FAQ recommends checking pill-identifier databases first. If the material came from an internet source without a prescription, the FAQ notes that the likelihood of counterfeit or compromised medication can be high.
What does Triclinic not test for consumers?
The public FAQ says Triclinic does not test drugs in urine or blood, mold, diseases, water contamination, foodborne bacteria, or many odor questions that are too complex or cost-prohibitive for consumer testing.
Talk to a Triclinic Labs scientist
Send the material, current data, project objective, quality requirements, and timeline. Triclinic will route the request to the right scientific or operational contact.
